Posts Tagged ‘interaction design’

Sell Me Something

In interaction design on 5 February 2008 tagged interaction design, mint.com, sales with 1 comment

…add Customer Retention to the desired and never-ending skillset of a front-end developer.
Mint gets it wrong. Again. Upon deleting my account, they had one last opportunity to woo me and they wasted it. Save for laziness, I have no idea why they’d redirect me to their login page, after all, I JUST DELETED MY ACCOUNT! […]