Designers have a special way of seeing the world. Their ignorance of specialized content areas is their strength: they are not trapped by traditional thinking, they can apply new insights, new metaphors. The designer utilizes great representational skills along with a human-centered point of view. No other discipline trains its practitioners with this particular combination [...]
All design ought to be to be consistent and clear, but all the more when it comes to error handling. The reason is simple and two-fold: errors are both unexpected and disruptive. As such it’s critical that designers curb potentially agitating interruptions with accurately descriptive error messages, immediately refocusing the user on the problem, and [...]
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So I Sez
“Do not get everyone together beforehand. Do not have breakfast, lunch, or dinner. Do not start an email thread and make everyone participate.”
– How to Moderate a Panel
29 March 2007
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